Frequently Asked Questions
Everything you need to know about your Campervan HQ order.
What is your shipping policy for apparel?
We offer standard shipping on all domestic orders, typically arriving within 5-7 business days. Express shipping options are available at checkout if you need your gear sooner.
Can I return an item if it doesn't fit?
Yes, we accept returns and exchanges on unworn, unwashed items with original tags within 30 days of purchase. Use our online portal to generate a return shipping label.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
Are your materials sustainable?
At Campervan HQ, we prioritize durability and the environment. Many of our collections use organic cotton, recycled polyesters, and eco-friendly dyes to minimize our footprint.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated during the checkout process.
How should I care for my Campervan HQ gear?
To maintain the quality of your apparel, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry to prevent shrinkage.